SALES

5.0

SERVICE

4.5

407 ratings and 191 comments received in the last 90 days.

03 June 2024

Hassle free.

23 May 2024

An additional item was left off our order of our new car. We received a refund for addition and compensated by the dealership

21 May 2024

I've used Lookers many times for new cars and keep going back as the service is second to none. Great deals and great service - never had an issue!

20 May 2024

Top rate service from Mark Graham @ lookers BMW Stoke on Trent from start to finish. Mark made the whole process as clear as possible and nothing was too much for him. The service I have received was first rate.

19 May 2024

Mark Graham was very helpful during the process

14 May 2024

Extremely satisfied The whole process went very smoothly from Tom to the background staff So a very big thank you to you all????

12 May 2024

Jack always kept us updated.

10 May 2024

Thank you for a fabulous experience especially to Mark he even sent me a preview

10 May 2024

Bought a car on finance and very happy

10 May 2024

Helpful and effortless

06 June 2024

Fully explained the problem and the resolve.

06 June 2024

All task were completed to my satisfaction.

06 June 2024

It was a great experience

05 June 2024

Great service

05 June 2024

Service staff is really good ??

04 June 2024

Service centre easy to use and efficient

03 June 2024

Prompt, polite, professional and gave appropriate guidance for service. Service Advisor Kate Finney displayed the persona required when it comes to true customer care

02 June 2024

It was very good and kept me update with everything

02 June 2024

they were more than happy to deal with me as i could only get there minutes before the business closed and for someone that used to work in retail, i know how annoying that can be. so thank you to kate.

30 May 2024

The key drop was extremely useful and quick

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